You should not need to install any drivers for our devices to be recognised by
linux. You may how ever need to adjust permissions to make sure you have access
to the serial port. On most distributions this can be done by adding your user
dialout user group. Please check the specific instructions for your
linux distribution for how to do this.
On Mac OS you shouldn't need to do anything special to get our device to work.
All our products will work out of the box for Windows 8/10/+. If using Windows 7, drivers to support the Pysense/Pytrack/Pyscan/Expansion Board 3.0 boards will need to be installed.
Please download the driver software from the link below.
First navigate open the Windows start menu and search/navigate to
Device Manager. You should see your Pytrack/Pysense in the dropdown under other devices.
Right click the device and select
Update Driver Software.
Select the option to Browse my computer for driver software.
Next you will need to navigate to where you downloaded the driver to (e.g. Downloads Folder).
Specify the folder in which the drivers are contained. If you haven't extracted the
.zip file, please do this before selecting the folder.
You may receive a warning, suggesting that windows can't verify the publisher of this driver. Click
Install this driver software anyway as this link points to our official driver.
If the installation was successful, you should now see a window specifying that the driver was correctly installed.
To confirm that the installation was correct, navigate back to the
Device Manager and click the dropdown for other devices. The warning label should now be gone and Pytrack/Pysense should be installed.